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Essence Umbrella Mobile Personal Emergency Response

by Essence SmartCare

A wearable with built-in fall detection, precise location, and two-way voice over LTE-M links mobile seniors and lone workers to monitoring centers indoors and outdoors.

Essence SmartCare
Industry
HealthcareElderly CareRemote Patient MonitoringHospitals
Use cases
Condition MonitoringWorker Safety
Connectivity
LTE-M
Deployment
Public SaaSEdge/Local
Services
InstallationSystem IntegrationSupport & MaintenanceData AnalyticsSoftware Platform
Available in
IsraelUnited StatesUnited KingdomSpainAustraliaWorldwide
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The challenge

What operators are up against

Operators responsible for mobile seniors, lone personnel, Umbrella devices, fall events, emergency calls, indoor and outdoor location, monitoring centers, caregivers, and responders cannot continuously inspect every operating condition or developing fault. Periodic checks leave gaps between readings, while isolated local indicators provide limited history and context. A late response can cause downtime, safety exposure, equipment damage, or incomplete compliance evidence. Teams need timely measurements, clear exceptions, and a defined operating response.

The solution

How Essence Umbrella Mobile Personal Emergency Response addresses it

Essence Umbrella Mobile Personal Emergency Response combines connected field data with application software. The wearable device captures button presses, built-in fall indications, precise supported location, battery and connection state, and two-way voice during an event. The mobile emergency workflow sends the event and location to configured monitoring services and supports live communication. Monitoring staff contact the user, cancel false alarms, notify caregivers, dispatch emergency responders, share location, and record the completed response.

How it works

Teams configure the monitored assets, users, and operating rules. The wearable device captures button presses, built-in fall indications, precise supported location, battery and connection state, and two-way voice during an event. Umbrella uses LTE-M cellular communications for mobile alarms, precise supported location, monitoring-center delivery, and two-way voice. The mobile emergency workflow sends the event and location to configured monitoring services and supports live communication. Monitoring staff contact the user, cancel false alarms, notify caregivers, dispatch emergency responders, share location, and record the completed response.

SenseThe wearable device captures button presses, built-in fall indications, precise supported location, battery and connection state, and two-way voice during an event.
ConnectUmbrella uses LTE-M cellular communications for mobile alarms, precise supported location, monitoring-center delivery, and two-way voice.
AnalyzeThe mobile emergency workflow sends the event and location to configured monitoring services and supports live communication.
ActMonitoring staff contact the user, cancel false alarms, notify caregivers, dispatch emergency responders, share location, and record the completed response.

Vendor documentation: vendor website

Evidence level: L1 · Vendor-stated: how evidence levels work

Uses this hardware

REQUIREDEssence Umbrella mPERS

Essence Umbrella mPERS

Essence SmartCare
Umbrella mPERS
SensorCellular

Why teams choose it

Location and asset data

The wearable device captures button presses, built-in fall indications, precise supported location, battery and connection state, and two-way voice during an event

Cellular connectivity

Umbrella uses LTE-M cellular communications for mobile alarms, precise supported location, monitoring-center delivery, and two-way voice

Location intelligence

The mobile emergency workflow sends the event and location to configured monitoring services and supports live communication

Automated alerts

Monitoring staff contact the user, cancel false alarms, notify caregivers, dispatch emergency responders, share location, and record the completed response

Deployment context

Designed for senior-care and personal-safety providers protecting people at home, outdoors, during travel, or in lone-worker hospitality and service roles within supported regions

Role-based visibility

Authorized users can review current status, history, and operating exceptions

What’s different

Attributes fewer than 20% of comparable Healthcare listings share:

Worker SafetyLTE-M

Prerequisites

Limitations / not covered

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