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DILAX Mercury Passenger Counting Fleet Device Management

DILAX Mercury centralizes fleet diagnostics, identifies disrupted or degraded devices.

DILAX Intelcom
DILAX Intelcom
Vendor HQ: Germany · vendor page →
Industry
Transportation & LogisticsCities & Public InfrastructureFleet & VehiclesUrban Infrastructure
Use cases
Condition MonitoringPredictive Maintenance
Deployment
Edge/Local
Services
InstallationSupport & MaintenanceData AnalyticsSoftware PlatformSystem Integration
Available in
GermanySwitzerlandFranceSpainCanadaUnited States
The challenge

What operators are up against

Operators responsible for bus and rail fleets, passenger counting sensors, Passenger Counting Units, device configurations, firmware, data transfers, diagnostics, maintenance teams, and system administrators cannot continuously inspect every operating condition or developing fault. Periodic checks leave gaps between readings, while isolated local indicators provide limited history and context. A late response can cause downtime, safety exposure, equipment damage, or incomplete compliance evidence. Teams need timely measurements, clear exceptions, and a defined operating response.

The solution

How DILAX Mercury Passenger Counting Fleet Device Management addresses it

DILAX Mercury Passenger Counting Fleet Device Management combines connected field data with application software. Deployed counting equipment reports device state, transmission status, configuration and firmware information together with supported data-quality indicators across the fleet. DILAX Mercury centralizes fleet diagnostics, identifies disrupted or degraded devices, checks data quality, and organizes remote configuration and firmware state. System teams investigate faults, change configurations, deploy firmware updates, restore reliable transmission, prioritize maintenance.

How it works

Teams configure the monitored assets, users, and operating rules. Deployed counting equipment reports device state, transmission status, configuration and firmware information together with supported data-quality indicators across the fleet. Installed onboard components exchange supported records with vehicle and transport IT systems; the universal public bearer is not specified. DILAX Mercury centralizes fleet diagnostics, identifies disrupted or degraded devices, checks data quality, and organizes remote configuration and firmware state. System teams investigate faults, change configurations, deploy firmware updates, restore reliable transmission, prioritize maintenance.

SenseSensor, Controller hardware
AnalyzeEdge/Local platform
ActInstallation, Support & Maintenance, Data Analytics, Software Platform, System Integration

Vendor documentation: vendor website

Evidence level: L1 · Vendor-stated: how evidence levels work

Uses this hardware

REQUIREDDILAX IRS-320R Infrared Sensor

DILAX IRS-320R Infrared Sensor

DILAX Intelcom
IRS-320R
SensorWired
REQUIREDDILAX Passenger Counting Unit

DILAX Passenger Counting Unit

DILAX Intelcom
PCU
ControllerWired

Why teams choose it

Field data capture

Deployed counting equipment reports device state, transmission status, configuration and firmware information together with supported data-quality indicators across the fleet

Supported data exchange

Installed onboard components exchange supported records with vehicle and transport IT systems; the universal public bearer is not specified

Operational analytics

DILAX Mercury centralizes fleet diagnostics, identifies disrupted or degraded devices, checks data quality, and organizes remote configuration and firmware state

Maintenance workflow

System teams investigate faults, change configurations, deploy firmware updates, restore reliable transmission, prioritize maintenance

Deployment context

Designed for transit-technology, maintenance, IT, data-quality, and fleet teams responsible for automatic passenger counting infrastructure across buses, trains, depots, routes, and regional fleets

Role-based visibility

Authorized users can review current status, history, and operating exceptions

Prerequisites

Limitations / not covered

Instant estimate for your project

A first-year range in seconds, from the median cost of comparable solutions. No account needed, nothing is sent to the vendor.
120
3
United States
Standalone dashboard
SaaS
On-premises
Hardware
Software
Network already on site
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