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DILAX Automatic Passenger Counting and Ridership Intelligence

by DILAX Intelcom

DILAX Citisense combines count, timetable, ticketing.

DILAX Intelcom
Industry
Transportation & LogisticsCities & Public InfrastructureFleet & VehiclesUrban Infrastructure
Use cases
People CountingOccupancy MonitoringFleet Optimization
Deployment
Edge/Local
Services
InstallationSupport & MaintenanceData AnalyticsSoftware PlatformSystem Integration
Available in
GermanySwitzerlandFranceSpainCanadaUnited States
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The challenge

What operators are up against

Operators responsible for buses, trams, trains, vehicle doors, passenger counting sensors, counting units, stops, routes, trips, occupancy, transit agencies, planners, and reporting teams cannot continuously inspect every operating condition or developing fault. Periodic checks leave gaps between readings, while isolated local indicators provide limited history and context. A late response can cause downtime, safety exposure, equipment damage, or incomplete compliance evidence. Teams need timely measurements, clear exceptions, and a defined operating response.

The solution

How DILAX Automatic Passenger Counting and Ridership Intelligence addresses it

DILAX Automatic Passenger Counting and Ridership Intelligence combines connected field data with application software. Door-mounted infrared sensors and Passenger Counting Units capture boarding, alighting, load, time, vehicle and supported trip context and transmit counting records into the transport data environment. DILAX Citisense combines count, timetable, ticketing, operational and contextual data into route, trip, period, utilization, forecast. Operators validate ridership, adjust schedules and capacity, allocate vehicles and funding, respond to current load changes, improve service.

How it works

Teams configure the monitored assets, users, and operating rules. Door-mounted infrared sensors and Passenger Counting Units capture boarding, alighting, load, time, vehicle and supported trip context and transmit counting records into the transport data environment. Installed onboard components exchange supported records with vehicle and transport IT systems; the universal public bearer is not specified. DILAX Citisense combines count, timetable, ticketing, operational and contextual data into route, trip, period, utilization, forecast. Operators validate ridership, adjust schedules and capacity, allocate vehicles and funding, respond to current load changes, improve service.

SenseSensor, Controller hardware
AnalyzeEdge/Local platform
ActInstallation, Support & Maintenance, Data Analytics, Software Platform, System Integration

Vendor documentation: link 1 · vendor website

Evidence level: L2 · Documented: how evidence levels work

Uses this hardware

REQUIREDDILAX IRS-320R Infrared Sensor

DILAX IRS-320R Infrared Sensor

DILAX Intelcom
IRS-320R
SensorWired
REQUIREDDILAX Passenger Counting Unit

DILAX Passenger Counting Unit

DILAX Intelcom
PCU
ControllerWired

Why teams choose it

Occupancy sensing

Door-mounted infrared sensors and Passenger Counting Units capture boarding, alighting, load, time, vehicle and supported trip context and transmit counting records into the transport data environment

Supported data exchange

Installed onboard components exchange supported records with vehicle and transport IT systems; the universal public bearer is not specified

Predictive analytics

DILAX Citisense combines count, timetable, ticketing, operational and contextual data into route, trip, period, utilization, forecast

Maintenance workflow

Operators validate ridership, adjust schedules and capacity, allocate vehicles and funding, respond to current load changes, improve service

Deployment context

Designed for public transport operators, transport authorities, bus and rail vehicle builders, planning agencies, control centers, and reporting teams across individual vehicles, fleets, routes, and regional networks

Role-based visibility

Authorized users can review current status, history, and operating exceptions

What’s different

Attributes fewer than 20% of comparable Transportation & Logistics listings share:

People CountingOccupancy MonitoringFleet Optimization

Prerequisites

Limitations / not covered

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