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Digital Food Safety Monitoring

by Sensormatic (JCI) ShopperTrak

The cloud platform applies limits, routes alerts, displays site KPIs, tracks tasks.

Sensormatic (JCI) ShopperTrak
Industry
Retail & HospitalityRetail
Use cases
Temperature MonitoringCold ChainRegulatory Reporting
Deployment
Public SaaS
Services
InstallationSystem IntegrationSupport & MaintenanceData AnalyticsSoftware Platform
Available in
Worldwide
Add to RFP
The challenge

What operators are up against

Teams responsible for refrigerators, freezers, food storage, cold-chain assets, temperatures, HACCP tasks, checklists, and store teams often work from delayed counts, disconnected systems, or manual observations. Those gaps make it difficult to distinguish a short-lived exception from a persistent operating problem across stores and zones. Late or inconsistent decisions can increase loss, waste labor, reduce availability, weaken compliance, or degrade the shopper experience. Operators need timely evidence tied to a clear response.

The solution

How Digital Food Safety Monitoring addresses it

Digital Food Safety Monitoring combines installed or integrated field data with a retail operations application. Measurements and events remain associated with the relevant store, property, zone, item, or incident. The application presents current state, supported history, and configured exceptions through dashboards, alerts, tasks, or reports. Authorized teams use that evidence to carry out the defined operating response consistently across locations.

How it works

Teams configure the monitored assets, users, and operating rules. IoT sensors and mobile workflows capture refrigeration conditions, alarms, assig. Field components exchange records with the application through the vendor-supported path; the exact public network transport is not specified. The cloud platform applies limits, routes alerts, displays site KPIs, tracks tasks, and preserves compliance records. Inspect refrigeration, protect or dispose of stock, complete HACCP work, and document corrective action.

AnalyzePublic SaaS platform
ActInstallation, System Integration, Support & Maintenance, Data Analytics, Software Platform

Vendor documentation: vendor website

Evidence level: L1 · Vendor-stated: how evidence levels work

Why teams choose it

Field data capture

IoT sensors and mobile workflows capture refrigeration conditions, alarms, assig

Supported data exchange

Field components exchange records with the application through the vendor-supported path; the exact public network transport is not specified

Location intelligence

The cloud platform applies limits, routes alerts, displays site KPIs, tracks tasks, and preserves compliance records

Operational response

Inspect refrigeration, protect or dispose of stock, complete HACCP work, and document corrective action

Deployment context

Designed for retailers, shopping centers, property operators, loss-prevention teams, inventory teams, and store operations across individual locations, regional estates, and global portfolios

Role-based visibility

Authorized users can review current status, history, and operating exceptions

What’s different

Attributes fewer than 20% of comparable Retail & Hospitality listings share:

Cold ChainRegulatory Reporting

Prerequisites

Limitations / not covered

Not sure this fits your deployment?✓ Enterprise active

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