Digi Remote Manager dashboards show device status, connectivity.
Hotels, resorts, and hospitality properties depend on conditions and assets that change between scheduled inspections. Lost visibility as assets move may emerge without a clear indication of which site, zone, or asset needs attention. Clinical engineering, facilities, and care teams often rely on manual readings and disconnected systems, making it hard to compare current conditions with normal operation. This delays response and increases the chance of downtime, waste, safety exposure, or service disruption.
Digi RetailConnect collects location, movement, and asset-status signals across hotels, resorts, and hospitality properties and sends the readings to a secure cloud application. Dashboards and configurable rules show current location, movement history, and status, retaining history by site, zone, or asset. This gives clinical engineering, facilities, and care teams the context to recover, dispatch, or rebalance assets, helping them reduce search time and improve asset use and document the response.
The retail solution uses Digi’s portfolio of cellular and wireless routers (e.g., EX50, EX15, IX20, IX10), console servers, and Edge/RF tools to connect retail terminals, signage, kiosks, and POS hardware. Devices are deployed in stores, outdoor signage locations, or branches. Connection redundancy (multipath, cellular failover) is built in to ensure continuity even if one network path fails. Security features include network segmentation, PCI compliance, encrypted communications, and remote monitoring via Digi Remote Manager. The platform allows OTA firmware updates, monitoring of connectivity health, remote configuration, and deployment scaling. Used in storefronts, retail chains, kiosks in malls and points-of-sale terminals, digital and outdoor signage, lottery terminals, ATMs, and remote pop-up stands. Especially valuable where wired connectivity is unreliable or expensive, where signage and POS must operate continuously, and where brands must deploy consistent service and security across many locations.
Vendor documentation: link 1 · link 2 · link 3 · vendor website
Evidence level: L2 · Documented: how evidence levels work
Fewer failed transactions: Consistent connectivity means fewer failed POS and kiosk transactions
Security and compliance: PCI support, encrypted channels, and device isolation
Lower support costs: Remote diagnostics and firmware updates reduce onsite visits
Business continuity: Dual-SIM failover and hardware resilience keep signage synchronized and service reliable across sites
Multipath network paths, cellular and wired fallback, and dual-SIM routers
Digi Remote Manager enables remote configuration, updates, alerts, and diagnostics
Isolates POS and kiosks from guest traffic to support PCI compliance
EX50 (5G/LTE-Advanced), IX20, and others for high-throughput media, built for outdoor and kiosk conditions
Connect IT console servers manage printers, USB-serial devices, and other peripherals
Hardware and services ease the transition ahead of legacy network shutdowns
Ask the AI Solution Architect: compare this solution against alternatives, check connectivity for your region, and get integration guidance. Included with IoT Apps Enterprise.
Fit, availability or a detail on this page. Goes straight to Digi International, no RFP needed.
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