Flame builds heatmaps, flow views, zone comparisons, cold-area findings.
Operators responsible for store aisles, mall zones, hotel common areas, supermarkets, museums, and other visitor spaces cannot continuously inspect every operating condition or developing fault. Periodic checks leave gaps between readings, while isolated local indicators provide limited history and context. A late response can cause downtime, safety exposure, equipment damage, or incomplete compliance evidence. Teams need timely measurements, clear exceptions, and a defined operating response.
Customer Journey and Layout Analytics combines installed sensing and application software to anonymous paths, zone entries, dwell times, traffic concentration, routes, and aggregate demographics are captured. Flame builds heatmaps, flow views, zone comparisons, cold-area findings, and hourly behavior patterns. Operators use the resulting dashboard, alert, or workflow to venue teams redesign layouts, reposition products or services, change signage, and test experience changes. This creates a repeatable response to the identified physical operating condition.
A team identifies the monitored assets and operating objective, installs the required components, and configures users, thresholds, schedules, or rules. During operation, the system anonymous paths, zone entries, dwell times, traffic concentration, routes, and aggregate demographics are captured. It applies local or hosted logic so that Flame builds heatmaps, flow views, zone comparisons, cold-area findings, and hourly behavior patterns. The application presents the relevant state, history, exception, or recommendation. Operators and managers venue teams redesign layouts, reposition products or services, change signage, and test experience changes, then review recurring patterns to improve the operating process.
Vendor documentation: vendor website
Evidence level: L1 · Vendor-stated: how evidence levels work
Anonymous paths, zone entries, dwell times, traffic concentration, routes, and aggregate demographics are captured
Existing IP camera streams reach Flame Hypersensor through RTSP, while the hosted application delivers dashboards and alerts
Flame builds heatmaps, flow views, zone comparisons, cold-area findings, and hourly behavior patterns
Venue teams redesign layouts, reposition products or services, change signage, and test experience changes
Designed for stores, supermarkets, malls, hotels, museums, airports, campuses, and public venues, from one floor plan to comparable layouts across many locations
Authorized users can review current status, history, and operating exceptions
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