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Consumer Energy Engagement

by EDMI

Consumer applications organize usage, cost, asset state, trends, alarms.

EDMI
Industry
Energy & UtilitiesPower Distribution
Use cases
Energy MeteringEnergy OptimizationEquipment Control
Connectivity
BLEWi-Fi4G
Deployment
Public SaaSEdge/Local
Services
InstallationSystem IntegrationManaged ServiceSupport & MaintenanceData AnalyticsSoftware Platform
Available in
Worldwide
Add to RFP
The challenge

What operators are up against

Operators responsible for homes, customer meters, batteries, electric vehicles, solar systems, appliances, tariffs, alarms, and utility programs cannot continuously inspect every operating condition or developing fault. Periodic checks leave gaps between readings, while isolated local indicators provide limited history and context. A late response can cause downtime, safety exposure, equipment damage, or incomplete compliance evidence. Teams need timely measurements, clear exceptions, and a defined operating response.

The solution

How Consumer Energy Engagement addresses it

Consumer Energy Engagement combines EDMI meters, communications, edge logic, and hosted software for the stated utility workflow. Field records remain linked to the correct meter, asset, customer, or network location. Authorized users see current state, history, configured alerts, and supported controls in one operating view. Teams use that evidence to perform the defined billing, grid, maintenance, customer, or resource-management response.

How it works

The utility defines covered meters, network assets, users, thresholds, integrations, and the required operating response. Installed EDMI devices capture workflow-specific measurements and retain the relevant asset or customer context. Supported local, cellular, or Wi-Fi communications move records to edge processing or EDMI Energy Cloud services. Software organizes current state, history, alerts, diagnostics, and supported controls. Authorized teams review the evidence, take the defined action, and compare later records with the original condition.

SenseMeter hardware
ConnectBLE, Wi-Fi, 4G
AnalyzePublic SaaS / Edge/Local platform
ActInstallation, System Integration, Managed Service, Support & Maintenance, Data Analytics, Software Platform

Vendor documentation: vendor website

Evidence level: L1 · Vendor-stated: how evidence levels work

Uses this hardware

REQUIREDEDMI NEOS Smart Meter

EDMI NEOS Smart Meter

EDMI
NEOS
MeterCellular
REQUIREDEDMI SMETS2 Electricity Meter

EDMI SMETS2 Electricity Meter

EDMI
SMETS2 Electricity
Meter

Why teams choose it

Location and asset data

The system collects interval and real-time consumption, generation, battery, charging, asset

Wi-Fi connectivity

NEOS meters exchange records through documented Bluetooth, Wi-Fi, or cellular paths for edge and EDMI Energy Cloud processing

Exception detection

Consumer applications organize usage, cost, asset state, trends, alarms, and supported control or program information

Operational response

Customers shift demand, respond to unusual use, manage connected assets, follow tariffs, and participate in grid programs

Deployment context

Designed for electricity utilities, metering service providers, distribution operators, retailers, and grid teams across individual programs, regional networks, and national-scale smart-meter fleets

Role-based visibility

Authorized users can review current status, history, and operating exceptions

What’s different

Attributes fewer than 20% of comparable Energy & Utilities listings share:

Equipment ControlBLEWi-Fi4G

Prerequisites

Limitations / not covered

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