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Connected Water Equipment Service Monitoring

by Pentair

Pentair Pro organizes installed-device status, notifications, histories.

Pentair
Industry
Buildings & FacilitiesResidentialOther
Use cases
Condition MonitoringLeak DetectionPredictive Maintenance
Connectivity
Wi-Fi
Deployment
Public SaaSEdge/Local
Services
InstallationSupport & MaintenanceData AnalyticsSoftware Platform
Available in
United StatesCanada
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The challenge

What operators are up against

Operators responsible for customer well systems, variable-speed drives, leak detectors, sump controls, backup units, and softeners cannot continuously inspect every operating condition or developing fault. Periodic checks leave gaps between readings, while isolated local indicators provide limited history and context. A late response can cause downtime, safety exposure, equipment damage, or incomplete compliance evidence. Teams need timely measurements, clear exceptions, and a defined operating response.

The solution

How Connected Water Equipment Service Monitoring addresses it

Connected Water Equipment Service Monitoring combines installed sensing and application software to collect equipment status, pressure or flow context, power and freeze alerts, leaks, and service histories. Pentair Pro organizes installed-device status, notifications, histories, and customer monitoring permission. Operators use the resulting dashboard, alert, or workflow to water professionals troubleshoot remotely, contact customers, adjust supported settings, and plan visits. This creates a repeatable response to the identified physical operating condition.

How it works

A team identifies the monitored assets and operating objective, installs the required components, and configures users, thresholds, schedules, or rules. During operation, the system collect equipment status, pressure or flow context, power and freeze alerts, leaks, and service histories. It applies local or hosted logic so that Pentair Pro organizes installed-device status, notifications, histories, and customer monitoring permission. The application presents the relevant state, history, exception, or recommendation. Operators and managers water professionals troubleshoot remotely, contact customers, adjust supported settings, and plan visits, then review recurring patterns to improve the operating process.

SenseThe system collects equipment status, pressure or flow context, power and freeze alerts, leaks, and service histories.
ConnectConnected Pentair equipment uses Wi-Fi to send status, history, and alerts to Pentair cloud services for the Pentair Pro mobile and web applications.
AnalyzePentair Pro organizes installed-device status, notifications, histories, and customer monitoring permission.
ActWater professionals troubleshoot remotely, contact customers, adjust supported settings, and plan visits.

Vendor documentation: vendor website

Evidence level: L1 · Vendor-stated: how evidence levels work

Why teams choose it

Condition sensing

The system collects equipment status, pressure or flow context, power and freeze alerts, leaks, and service histories

Wi-Fi connectivity

Connected Pentair equipment uses Wi-Fi to send status, history, and alerts to Pentair cloud services for the Pentair Pro mobile and web applications

AI-assisted analysis

Pentair Pro organizes installed-device status, notifications, histories, and customer monitoring permission

Operational response

Water professionals troubleshoot remotely, contact customers, adjust supported settings, and plan visits

Deployment context

Designed for water-treatment dealers, well and pump professionals, plumbers, installers, and service organizations monitoring connected equipment across homes and small commercial customer sites

Role-based visibility

Authorized users can review current status, history, and operating exceptions

What’s different

Attributes fewer than 20% of comparable Buildings & Facilities listings share:

Leak DetectionPredictive MaintenanceWi-Fi

Prerequisites

Limitations / not covered

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