What operators are up against

Public safety & emergency response depend on conditions and assets that change between scheduled inspections. Changes in equipment condition may emerge without a clear indication of which site, zone, or asset needs attention. Municipal, public-works, and service teams often rely on manual readings and disconnected systems, making it hard to compare current conditions with normal operation. This delays response and increases the chance of downtime, waste, safety exposure, or service disruption.

The solution

How Connected Bus addresses it

Connected Bus collects location, movement, and asset-status signals across public safety & emergency response and sends the readings to a secure cloud application. Dashboards and configurable rules show asset health, operating state, and abnormal trends, retaining history by site, zone, or asset. This gives municipal, public-works, and service teams the context to inspect or service the affected asset, helping them shorten response time and protect service continuity and document the response.

How it works

Each bus is equipped with a modular onboard gateway/router (OBU) that integrates multiple connectivity technologies: dual 5G/eSIM modems (or 4G/5G), dual-band WiFi (802.11ax / WiFi 6/6E), GPS, Ethernet and serial interfaces, and often multiple LoRaWAN concentrator modules. The gateway supports redundancy (multiple SIMs), VPN connections, and secure communication. On the software side, the data flows into Wavecom’s IoT Manager / Multi-Tenant Platform which manages all devices, provides dashboards, maps, telemetry (location, speed, direction), alerts, passenger counting, captive portals for WiFi access, CCTV or surveillance integration, ticketing system API interfaces, and more. The platform also supports zero-touch provisioning (ZTP) to streamline deployment, remote diagnostics, firmware updates, and resilient SD-WAN management for reliability.

ConnectLoRaWAN, 5G, 4G, Wi-Fi, Ethernet

AnalyzePublic SaaS platform

ActInstallation, Managed Service, System Integration

Vendor documentation: link 1 · link 2 · vendor website

Evidence level: L2 · Documented: how evidence levels work

Why teams choose it

Guest safety: Rapid SOS response reduces emergency risk and boosts guest confidence and reputation

Lower losses: Precise tracking of rental equipment and rescue vehicles cuts loss, theft, and misplacement

Cost efficiency: Reduced staffing and response costs through efficient monitoring and alerts

Low maintenance: Durable hardware suits harsh outdoor environments

SOS / guest safety buttons

Devices like SQ STKYER SOS let guests signal for help with accurate location via LoRaWAN and GNSS/WiFi.

Multi-mode asset tracking

SQ TRACKER TRANSPORT F combines GNSS, WiFi scanning, and LoRaWAN geolocation indoors and outdoors, with sleep mode to conserve battery.

Long-range hotspot gateway

SQ OUT N 800 access point delivers LoRaWAN coverage up to ~20 km in open areas, resilient in dense deployments via Semtech SX1303.

Harsh environment resilience

Devices rated for -40°C to +85°C, durable against rain and wind, with battery life up to 10 years.

Flexible multi-sensor support

Connect sensors and readers from different manufacturers; up to 10 sensor types per controller.

Real-time alerts & dispatch

SOS signals are located and rescue dispatched quickly; also monitors service systems like lighting and elevators over wire-free LoRaWAN.

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